Health and care
Providing round-the-clock care takes more than filling every shift.
Human engineering that balances continuity of care, required skills and recovery opportunities.
Hospitals, emergency departments, long-term care facilities and residential care services need teams available at all times. Shift swaps, substitutions and absences can change the conditions under which work is actually carried out. GILBRETH X helps organisations understand these changes and assess feasible alternatives.
The challenge is more than filling the roster
Care organisations often operate with limited resources and little room to respond to the unexpected. Covering an absence may require extending a shift or changing someone else’s work sequence. These may be necessary operational decisions, but they warrant an integrated assessment.
- Minimum staffing needs and required skills for each shift.
- Night work, demanding shift sequences and opportunities for rest.
- Leave, absences, replacements and use of external professionals.
- Differences between planned and actual schedules.
- Distribution of working hours and schedule stability.
How we work
Deliverables: a technical report, priorities and recommendations.
Deliverables: scenarios and a substantiated operational proposal.
Deliverables: a mitigation and monitoring plan.
What the organisation may gain
- Visibility into patterns that timesheet reports do not reveal.
- Information for discussing priorities and documenting decisions.
- Alternatives that account for care requirements and available resources.
- Greater attention to structural conditions for team recovery.
Applied project — Santa Casa da misericórdia da amadora
The methodology originally developed within BioPerformanceLab and now integrated into GILBRETH X was applied in a pilot project with Santa Casa da Misericórdia da Amadora, in a residential care service operating around the clock.
The work included identifying operational constraints and staffing requirements, analysing shift schedules and fatigue exposure patterns, developing alternative shift arrangements and holding technical discussions with operational managers.
This experience documents the application of the methodology to real constraints involving staffing, availability and shift organisation. Publication of quantitative results, testimonials or the institution’s logo requires specific authorisation and data verification. Reductions in incidents, absenteeism or individual fatigue are not attributed to the intervention without appropriate assessment.
Start with one site or team
A focused project can help test data availability, understand challenges and define next steps before a broader implementation.
Continuity of care also depends on those providing it
Let us understand your site’s needs and explore opportunities for improvement.